Capital One Cafe

Capital One Cafe at 3150 M Street NW is Capital One Bank’s Georgetown retail banking location in the Capital One Cafe format, which combines the neighborhood coffee shop with the financial services center in the same retail environment. The Capital One Cafe concept, which the bank developed as the alternative to the conventional bank branch’s formal and often intimidating environment, provides the Georgetown customer with the financial services in the approachable setting of the cafe that serves the coffee and the workspace alongside the banking consultation.

The Capital One Cafe model is organized around the customer experience principle that the financial services interaction should be as comfortable and as accessible as the coffee shop visit: the Georgetown customer who comes to the 3150 M Street Capital One Cafe for the financial consultation can begin with the coffee purchase at the cafe counter before meeting with the Capital One ambassador who provides the financial guidance in the same comfortable cafe setting. The Georgetown student who needs the help opening the first checking account, the Georgetown professional who wants to discuss the credit card or the mortgage product, and the Georgetown small business owner who wants to explore the small business banking services all use the cafe format for the financial consultation.

The Capital One Cafe workspace, which provides the tables, the power outlets, and the Wi-Fi that the Georgetown remote worker and the Georgetown student uses for the work session alongside the banking visit, adds the coworking dimension to the banking retail location that the conventional branch cannot provide.

Hours run from 9am most days and 11am on Sunday. The Capital One Cafe Georgetown at 3150 M Street NW provides the Georgetown community with the extended banking service hours that the cafe format enables: the Georgetown professional who needs the banking service at 7pm on a weekday, or who wants the Saturday banking appointment, finds the Capital One Cafe’s Georgetown M Street hours more accessible than the conventional bank branch’s limited hours. The cafe’s workspace also provides the Georgetown professional who works remotely or who needs the focused workspace for the afternoon with the Georgetown M Street commercial location for the work session.

The Georgetown M Street Capital One Cafe at 3150 NW is in the Georgetown commercial district’s mid-M Street block near the Georgetown Tobacco and the Georgetown commercial cluster. Hours run from 9am most days and 11am on Sunday. The Capital One Cafe at 3150 M Street NW Georgetown provides the full range of the retail banking and the financial planning services alongside the cafe workspace in the Georgetown M Street commercial location. The Georgetown professional who uses the Capital One Cafe for the banking consultation and the afternoon workspace benefits from the extended hours and the accessible Georgetown M Street commercial position.